Terms of Use

1. Introduction

Welcome to Zhisync.

These Terms of Use govern access to and use of the Zhisync website and its related online content and services.

The website is operated by Hangzhou Simai Technology Co., Ltd.

By accessing or using the website, visitors agree to comply with these Terms of Use, subject to applicable law.

If you purchase products through our store, our Terms & Conditions of Sale and other relevant store policies also apply.

2. Permitted Website Use

Visitors may use the website to explore our jewelry collection, review product information, place orders, and access customer service and store-related information.

Users must not engage in activities that unlawfully interfere with the operation, security, or availability of the website.

Prohibited activities include unauthorized access attempts, the distribution of malicious software, fraudulent transactions, and the misuse of website functionality.

3. Website Content

Our website may contain product descriptions, photographs, illustrations, graphics, text, promotional materials, and other content related to our jewelry collection and online store.

We aim to provide accurate and useful information.

However, website content may change as products, prices, availability, specifications, and store services are updated.

Customers should review the relevant product information and applicable purchasing conditions before completing an order.

Nothing in this section limits the customer's rights where information provided in connection with a purchase is inaccurate or misleading.

4. Intellectual Property

The Zhisync name, website presentation, original text, graphics, original product photography, and other content owned by our business are protected to the extent provided by applicable intellectual property laws.

Certain website elements may be owned by third parties or used under applicable licenses.

Visitors may view website content for ordinary personal shopping and informational purposes.

Unauthorized commercial reproduction, redistribution, or use of protected content is prohibited where such activity infringes applicable intellectual property rights.

5. Customer Accounts and Account Security

If customer account functionality is available, users are responsible for taking reasonable precautions to protect their account credentials.

Customers should provide accurate account information and notify us if they suspect unauthorized account activity.

We may take proportionate steps to protect account security, prevent fraud, or address unlawful use of our services.

6. Product Images and Information

Images displayed on our website are intended to illustrate the relevant products.

Actual visual appearance may vary depending on lighting, screen settings, and the characteristics of individual items.

Descriptions of jewelry materials, dimensions, finishes, colors, and decorative components should be reviewed for the specific product.

Applicable statutory rights remain unaffected where a product fails to correspond with its description or legal requirements.

7. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

These may include payment services, shipping information systems, or other services relevant to the online shopping experience.

Third-party websites and services may operate under their own terms and privacy policies.

We do not control all content or practices of independent third-party websites.

This provision does not exclude any responsibility that Zhisync is legally required to accept in connection with its own sales or services.

8. Website Availability

We may perform maintenance, update website functionality, or modify the presentation of our online store.

Temporary interruptions may occur because of maintenance, technical problems, network issues, or circumstances beyond our reasonable control.

We do not guarantee uninterrupted access to every website feature at all times.

9. Prohibited Conduct

Users must not:

  • Attempt to access restricted website systems without authorization
  • Submit fraudulent orders or intentionally false transaction information
  • Introduce malware or other harmful code
  • Interfere with the security or normal operation of the website
  • Use automated methods to disrupt or overload website services
  • Misuse customer accounts or personal information belonging to others
  • Use the website for unlawful activities

Where reasonably necessary, we may take appropriate action to protect the website, customers, and our business.

10. Privacy and Personal Information

Personal information collected through the website is handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy and Your Privacy Choices page for information about personal information processing and available privacy rights.

11. Limitation of Liability

To the extent permitted by applicable law, Zhisync is not responsible for losses arising solely from circumstances outside our reasonable control or from unlawful or unauthorized use of the website by a third party.

Nothing in these Terms of Use excludes liability for fraud, intentional misconduct, or other matters for which liability cannot legally be excluded.

These terms do not limit mandatory consumer rights or the statutory remedies available in connection with the purchase of goods.

12. Changes to These Terms

We may update these Terms of Use to reflect changes in our website, services, business operations, or legal requirements.

Updated terms will be made available on this page.

Changes will not retroactively remove rights that customers have already acquired under applicable law or an existing purchase contract.

13. Contact Information

For questions about these Terms of Use, please contact:

Zhisync

Operating Company: Hangzhou Simai Technology Co., Ltd.

Email: service@zhisync.com

Phone: +1 (212) 220-3370

Registered Business Address:

China, Zhejiang Province, Hangzhou City, Xiaoshan District, Beigan Subdistrict, No. 153 Jincheng Road, Jinrui Building 2, Room 1103, Jincheng Entrepreneurship Park 037